Real systems, built for real businesses

Small and growing businesses lose leads every day to calls they simply can't pick up, especially after hours or during busy periods, with no easy way to staff a receptionist around the clock.

We built Haylo as our own product: a configurable AI receptionist persona that answers calls, handles FAQs, and books appointments directly, with rules tuned per business so it never over-shares pricing or services unprompted.

A 24/7 front line that qualifies leads and books appointments while the team is busy, asleep, or off the clock, with the groundwork from building it feeding directly into the client software we ship.

The existing site didn't reflect the calm, trustworthy feel a therapy practice needs, and key pages like services and booking pathways were scattered and hard to follow.

We rebuilt the site across four pages, home, about, services, and contact, with a consistent sage and ivory palette, soft scroll-triggered animation, and a single typeface throughout to keep the whole experience calm and unhurried.

A cohesive, considered site where every page leads naturally toward booking a session, with a layout that's easy for a non-technical owner to keep updated.

The team was manually moving onboarding data between disconnected tools as client volume increased.

We mapped the onboarding workflow end to end and built automations that sync data across their CRM and project tools the moment a new client signs on, removing the manual copy-paste step entirely.

Saved 10+ hours every month, reduced manual errors, and created a more scalable onboarding process.

Customer and property workflows needed clearer handoffs and fewer repetitive administrative steps.

We automated the handoffs between customer enquiries and property records, building clear triggers so the right person is notified at the right step without anyone having to chase it manually.

Improved operational visibility and reduced the manual follow-up required across common customer touchpoints.