Automation and Custom Software for Brisbane Businesses
We help Brisbane businesses remove repetitive work, connect disconnected systems and build practical software around the way they actually operate.
Better systems for growing Brisbane businesses
23Labs works remotely with Brisbane and Queensland businesses that are scaling past the point where spreadsheets and manual handoffs still work, building automation, integrations and software around the systems they already run.
Better systems, built around how your business works
23Labs works with the systems and workflows your business already uses, then improves them through automation, integrations and custom software.
Built around your business
We work with businesses across Brisbane and Queensland, remotely or on-site where appropriate.
Your systems first
We connect and improve the tools you already use before suggesting unnecessary replacements.
Practical delivery
You work directly with people who understand the problem, not layers of handoffs or unnecessary complexity.
Quick to start
Most projects begin with a focused discovery process so we can identify the right next step quickly.
From process problems to working systems
Start with the problem that is slowing the business down. Each service can stand alone or form part of a larger operational improvement.
Business Process Automation
Remove repetitive admin, approvals, follow-ups and manual handoffs from everyday operations.
Learn moreAI Workflow Automation
Use AI to process documents, emails and unstructured information inside real business workflows.
Learn moreCustom Software Development
Build internal tools, portals and applications around processes that off-the-shelf software cannot handle.
Learn moreAI Agents
Build business agents that retrieve information, interact with systems and complete approved tasks.
Learn moreSystem Integrations
Connect CRM, accounting, operational and other business tools so information moves automatically.
Learn moreOngoing Support
Keep the solution reliable after launch with ongoing refinement, support and improvements.
Learn moreSystems built for real businesses
A few examples of how 23Labs has reduced manual work and connected business systems.
Huntress Recruitment
23Labs connected Bullhorn, SEEK and the Huntress website so vacancy information could move through a cleaner, more consistent publishing workflow.
- Less duplicate administration
- More consistent publishing
- Better control of public job information
CorIT Tech
23Labs automated client onboarding across CorIT Tech's CRM and project tools, removing repetitive copy-paste work as new clients came on board.
- 10+ hours saved each month
- Fewer manual errors
- A more scalable onboarding process
Real Estate Office | Australia
23Labs improved an Australian real estate office's website and connected customer enquiries with property records so follow-up is easier to track.
- Less manual follow-up
- Clearer tracking of enquiries
- Better visibility across the office workflow
Practical by design
Automation only helps when it is reliable, understandable and fits the people using it.
We design around existing processes, permissions and systems so the result is easier to operate and maintain.
That means clear scope, sensible handoffs, visibility when something needs attention and documentation your team can actually use.
Working with 23Labs in Brisbane
23Labs builds business automation, system integrations, AI workflows, AI agents and custom software for teams in Brisbane and Queensland. We focus on reducing manual work, connecting existing tools and building practical systems around the way the business already operates.
Yes. We can work remotely with businesses in Brisbane and Queensland. On-site collaboration can also be arranged when the project benefits from workshops, process mapping or in-person implementation support.
Usually not. Many projects start by connecting and improving the tools already in place. We only recommend replacing a platform when it is genuinely creating more friction than value.
Projects range from focused workflow automations and system integrations through to internal tools, customer portals, AI-assisted workflows and complete custom applications.
Yes. We use AI where it solves a real operational problem, such as document processing, information retrieval, enquiry handling, classification or multi-step internal workflows. Human review and permissions can be built in where needed.
We start with a discovery conversation to understand the current workflow, the systems involved and the outcome you want. From there we map the practical next step and scope the work before development begins.
23Labs is best suited to growing service businesses and operational teams, including freight and logistics, recruitment, professional services, construction, real estate, allied health and trades and field services, or any business dealing with repetitive admin or disconnected systems.
Have something worth fixing in Brisbane?
Bring the workflow, system or process that is creating friction. We will help you work out the most practical next step.