Solutions / CRM and accounting

Connect your CRM and accounting

Customers, jobs and invoices move between sales and finance automatically, so both teams work from the same numbers.

Business tools connected through an automation hub

Sales and finance keep separate copies

When the CRM and accounting system do not share data, someone becomes the bridge.

Invoices created by hand

Won deals and completed jobs are retyped into accounting to be invoiced.

Customer details out of sync

An updated address or contact in one system never reaches the other.

Payment status is invisible

Sales cannot see what has been paid without asking finance.

Small gaps, real money

Disconnected sales and finance systems create delays and errors that cost cash flow.

Late invoicing

Work is finished but not billed until someone has time to enter it.

Billing errors

Retyped amounts and details lead to corrections and awkward conversations.

Month-end reconciliation

Hours go into matching records that should already agree.

One record, two systems

We connect the systems so each record is owned in one place and shared with the other.

Talk to us about integration
01
Step 1

Decide the source of truth

We agree which system owns customers, products and invoices.

02
Step 2

Check the connection

We confirm what each system's API or native integration allows.

03
Step 3

Build and test the sync

We connect the records and test with real data, including the awkward cases.

04
Step 4

Monitor for failures

We set up alerts so a failed sync is noticed and fixed, not discovered at month end.

The result: Sales and finance work from the same customers and invoices, without retyping.

Safe by design

Automation is only useful if you can trust it. Every automation, integration and AI agent we build follows the same controls, and is designed around Australian and New Zealand privacy expectations.

Least-privilege access

Credentials stored securely, never in code

Human approval for higher-risk steps

Logging and failure alerts

A way to pause or remove any automation

Documentation and handover

Read how we handle security and data, or see our approach to AI safety and governance.

Read more on this

Guide

Connecting Your CRM to Xero: Native Apps, Middleware or a Custom Integration

Compare the three ways to connect your CRM to Xero, see what each one handles and where it falls short, and learn when a custom integration is worth it.

Read the guide
Guide

Zapier, Make or a Custom Integration? When No-Code Automation Stops Being Enough

Zapier and Make are great until they aren't. A fair look at when no-code automation is right, the signs you've outgrown it, and when a custom integration pays off.

Read the guide
Guide

What to Do When Your Business Software Doesn't Integrate

Two systems that won't talk to each other? The practical options, from native integrations and APIs to middleware and custom builds, and how to choose.

Read the guide

Frequently asked questions

Xero has a well-documented API, so it is usually possible. We confirm what your CRM supports and design the sync around which system owns each record.

Tell us which systems need to talk

Name your CRM and accounting system. We will tell you what a reliable connection looks like.

Custom software and automation projects typically start from A$2,500. Final pricing depends on the systems involved, complexity and scope. For a larger or more complex project, book an initial consultation.